CUSTOMER INFORMATION
Customer support quality.
Documents and information for fixed voice, fixed Internet and mobile services.
Service targets
Targets and results help you understand the quality of support channels, from response times to request handling.
Telephone support
Telephone service measurements are separated by support number and reporting period.
Digital channels
Any digital channel measurements are presented separately from telephone measurements.
Complaint handling
Results over time
For information about support channel targets and results, contact us.