Deaf users
Users defined as such under Article 1, paragraph 2, of Law No. 381 of 1970.
TRANSPARENCY / ACCESSIBILITY
Concessions
for users with disabilities.
Find out about concessions for users with disabilities, the stated eligibility requirements and the documents needed to apply.
In accordance with Resolution 290/21/CONS, “Provisions on measures reserved for consumers with disabilities for fixed and mobile electronic communications services”, Sirius offers its eligible customers dedicated services at a reduced price.
The following users are entitled to reduced rates:
Who can apply
Totally blind users
Users defined as such under Article 2 of Law No. 138 of 2001.
Partially blind users
Users defined as such under Article 3 of Law No. 138 of 2001.
Users with severe walking impairments
Users entitled to the tax benefits referred to in Article 30, paragraph 7, of Law No. 388/2000, as certified in their disability assessment reports.
Households including a person with a disability
Users whose household (meaning the people residing at the home for which the reduced rate is requested) includes a person who is deaf, totally blind, partially blind or has a severe walking impairment.
Documents required to apply for the reduced rate
Copy of medical certification
Certifying total or partial blindness or deafness, issued by the competent public medical assessment board.
Copy of an identity document
A copy of a valid identity document for the holder of the subscription contract for the line for which the reduced rate is requested and, if different from the holder, for the person with a disability.
Certificate of household composition
If the person belongs to the household, a certificate of household composition must be provided. A self-certification may also be submitted under the administrative simplification law known as the “Bassanini Law”.